You will be choosing a username for yourself when you set up your Skype account. This software is free and it has not resulted in any SPAM or other problems for me. If your numbers are much lower, you should consider upgrading your internet service if possible.īe sure do download the latest version of the Skype software from the Skype web site. Skype recommends that this number should be at least 400 kbps or higher for video calls, with 500 kbps recommended for best quality. This is the upload speed that you are sending data back to the Internet. (5) The second number is the one to be concerned about. (4) The first number is the download speed, the speed that you receive data from the Internet. (3) Then just watch the screen as two tests are run. (2) Click on the name of the server closest to you to start the Speed Test. To find out the speed of your connection, follow these steps: Here are the recommended bandwith requirements for Skype. This test will tell you how fast you are downloading information from the Internet and how fast you are uploading it. I have found that anything under 50 mbps often leads to dropped calls and other problems. You must have a DSL or Cable-type modem to be fast enough. A dial-up modem connection will NOT WORK. Click on “More Info” and then the “Memory” tab to see how much RAM you have installed.Įven more important than your system is the speed your computer connects to the Internet. On the Mac, you can find the information about your system by looking at “About This Mac” under the Apple symbol in the top left corner of your screen. (7) Click either OK or Cancel to close the SYSTEM PROPERTIES window. (6) If the numbers are less than those recommended by Skype, you will have difficulties with a Skype call on that computer.
The second number is the amount of RAM (or Random Access Memory) on your computer. The first numbers following the CPU are the speed of the processor. (5) Look for the word “Computer:” and read the lines under it.* You should see two sets of numbers. (4) The GENERAL tab will probably already be selected. (3) Select PROPERTIES at the bottom of the menu. (2) Right-click your mouse over MY COMPUTER. (1) Locate the icon for MY COMPUTER on your desktop or in the START menu. So how do you find out this information on a Windows computer? Here are the latest requirements for all operating systems. Windows and speed test information on this page kindly supplied by Alice Freeman.įirst of all, make sure your computer system meets the minimum requirements for Skype.
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